Inserted picture replaced by text after sync Add the related record type while you’re online, and then go offline. If you’re offline, you can’t add a related record type by using the Add button (+). Can’t add a related record type when offline For resolution, see Microsoft Dynamics CRM for Outlook client crashes when using a Proxy PAC file. Problem when using a proxy auto-config (PAC) fileĭynamics 365 for Outlook might have authentication and connection issues when using a proxy PAC file configured in workstation browsers. Try disabling suspect add-ins to see if that resolves your issue. Some Outlook add-ins can cause issues like connection failure and slow program startup and might be incompatible with Dynamics 365 for Outlook. Tracking activities is not supported when Dynamics 365 App for Outlook and Dynamics 365 for Outlook are used together by the same user.
Simultaneous use of Dynamics 365 App for Outlook and Dynamics 365 for Outlook This is a known issue and is not supported. Send me a status report when this task is complete. Keep an updated copy of this task on my task list. To force a status change: User 2, in Outlook, can open the Outlook task and click Send Status Report to update User 1’s Outlook with the latest information.Įnabling the following settings in Outlook Task options ( Home tab > New Items > Task > Assign Task) do not impact this issue: Result: for User 1, in Outlook, the task status remains unchanged. In Dynamics 365, User 2 opens the task and makes a change such as changing the subject or marking the task complete. In Outlook, User 2 accepts and tracks the task. In Outlook, User 1 assigns Outlook task to User 2. You’ll need to sign in to the diagnostics tool with your Dynamics 365 (online) credentials.Īssigned tasks not updated in Outlook after updated in Dynamics 365
If you encounter an issue installing, connecting, or enabling Dynamics 365 for Outlook with your Dynamics 365 (online) organization, use the Microsoft Support and Recovery Assistant to diagnose and fix the issue. This section describes how to troubleshoot Dynamics 365 for Outlook installation and upgrade issues.
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